In this session, we show you how to use experience management tools like PeopleMetrics to collect feedback from offsite employees,...
In this session, we show you 3 different ways to get the most out of unstructured customer survey comments within the...
Strategies to maximize customer survey response rates and how to deal with low survey response rates as you're building your CX...
In this session, we define patient centricity once and for all, and reveal how to become truly patient-centric while elevating...
In this session, we show you how to use employee experience surveys that consider generational differences to understand what...
Learn about the latest changes to PeopleMetrics and how they affect your team.
In this session, we talk about closed-loop feedback best practices, share some examples of closed-loop feedback processes and...
In this session, we'll share our approach to measuring customer experience with patient services in pharmaceutical companies, and...
In this session, we'll walk you through The PeopleMetrics EX14 Model - our employee survey questions template for measuring...
