Best-in-class patient support programs are the price of admission for successful product launches, whether they're in-house or outsourced; with dedicated case managers or fully digital.
76% of patients expect their Pharma provider to offer patient support programs, and 85% of Pharma companies are expected to increase investment in these types of programs in the future (Accenture).
In this session, we review 3 ways you can set your company apart from the competition by laser-focusing on improving the experience patients have with your patient support programs.
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PeopleMetrics LIVE! is a weekly live webinar session where experts from our team answer YOUR questions about patient, customer and employee experience measurement and management – and sometimes we show you how you can achieve your goals using tools within our experience management platform. Tune in for short, casual conversations every Tuesday at 2:00pm ET.
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Our Pharma CX solutions are designed to help you achieve better outcomes through real-time feedback from patients, caregivers and HCPs... with over 20+ years of Pharma expertise, you can trust PeopleMetrics to help you measure and improve the patient experience from clinical trials to patient support services.
Discover our Pharma CX blog
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