More patients than ever are using support programs from Pharmaceutical companies, and while each program is unique, there are 5 critical patient needs that every support program must meet. Unfortunately, most support programs fail to meet all 5 needs, resulting in fewer patients onboarding and adhering over time.
In this session we discuss those 5 patient needs that you are required to fulfill (with a free downloadable PDF!). We have identified these patient needs over years of collecting patient feedback about their experiences with patient support services, and look forward to sharing our learning with you!
○ ○ ○
PeopleMetrics LIVE! is a weekly live webinar session where experts from our team answer YOUR questions about customer, employee and patient experience measurement and management – and sometimes we show you how you can achieve your goals using tools within our experience management platform. Tune in for short, casual conversations Tuesday's at 2:00pm ET.
○ ○ ○
Our Pharma CX solutions are designed to help you achieve better outcomes through real-time feedback from patients, caregivers and HCPs... with over 20+ years of Pharma expertise, you can trust PeopleMetrics to help you measure and improve the patient experience from clinical trials to patient support services.
Discover our Pharma CX blog
○ ○ ○
FOLLOW US ON SOCIAL!
YouTube | LinkedIn | Twitter | Instagram | Facebook
○ ○ ○
pharma patient support programs, pharma, patient support programs, patient support, award winning patient support programs, customer experience, patient, provider, relationshp survey, transactional survey, patient onboarding, pharma patient onboarding, customer touchpoint, touch point, patient outcomes, pharmaceutical industry, pharma industry, best-in-class patient support programs, optimize operations, experience, patient journey, future of patient support programs, healthcare, patient experience, patient services, patient support services, innovation, operate patient support programs, patient access, patient access challenges, life science, pharmaceutical, patient support, patient centricity, patient journey, peoplemetrics, peoplemetrics live