Happy CX Day 2021! This year, Much of the focus in designing CX programs goes into software and survey design. One key element that is often overlooked is how you share the improvements you’ve made with colleagues, stakeholders, and the customers you serve.
In this special CX Day 2021 PeopleMetrics LIVE! session, our customer experience experts will dive into how best to share your CX successes, and how broadcasting these stories can yield major benefits like increased response rate and greater adoption of your CX program.
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PeopleMetrics LIVE! is a weekly live webinar session where experts from our team answer YOUR questions about customer, employee and patient experience measurement and management – and sometimes we show you how you can achieve your goals using tools within our experience management platform. Tune in for short, casual conversations Tuesday's at 2:00pm ET.
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Our CX solutions are designed to deliver a consistent experience every time... your dedicated account manager brings 20+ years of CX expertise into your program, with unlimited users to give everyone access to CX insights.
Discover our award-winning Customer Experience (CX) blog
Read our CEO's book, Listen or Die: 40 Lessons That Turn Customer Feedback Into Gold
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