Happy Customer Experience Day (CX Day)!
You are reducing pain points, making experiences effortless, and creating lasting, positive memories. Your efforts to improve customer experiences deserve recognition. We want to take a moment to thank our fantastic clients and everyone focused on improving customer experience around the world.
Thank You on CX Day 2014
If you have a few minutes, check out this video, which explains our approach to improving customer experience and why we're excited about the future:
A New Beginning
And perhaps you noticed the new PeopleMetrics website! In honor of CX Day we have re-launched the face of PeopleMetrics with more clarity, more content and more opportunities to engage with us.
In the coming months, we'll be offering fresh insights to help you improve your customer experience, sharing more CX success stories and testing and building new technology and applications.
We are committed to continuing to learn, grow, and evolve our understanding of customer experience – our own and that of our clients. Like all of us in the CX space, we realize that this is a journey. And like all good explorers we’re going to document it. In this way, we plan to share all that we are learning, thinking, and doing in service of creating ever better customer experiences.
An Invitation
We invite you to follow along as we take on these challenges and offer up our own unique perspectives, stories and insights. You can follow us on social media, subscribe to our blog, and/or keep an eye out for other communications we'll send your way.
Whether you work directly with customers, are accountable for customer satisfaction and loyalty metrics, or are a leader in a business looking to grow and differentiate your customer experience, we're excited to have you along for the ride.
Again, we wish you a Happy Cx Day, and we'll see you soon.
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